How to Order
All pricing in £ GBP (Great Britain Pound) Sterling shown with and without VAT (Value Added Tax), P&P (Postage and Packaging) is added within the shopping cart.
We offer secure 24hr on-line ordering, or ordering by phone, fax or post. Dispatch is usually the same day for orders received by 3.00 pm GMT, unless an item is shown as out of stock. All dispatches are by Royal Mail or UPS courier service.
Worldwide Online Ordering - There's no safer way to shop online
Browse our website and add items to your shopping cart. Postage can be calculated without entering any payment details to the order.
Payment can be made by Visa, Mastercard, Maestro, Visa Debit or Amex (Credit/Debit Card symbols shown above).
Alternatively you can select to use Amazon Pay or PayPal within the shopping cart. Your Credit Card details will be collected using a SSL secured server (a lock symbol will appear in your web browser). A confirmation e-mail will be sent to you immediately your order is placed.
You can also order online and choose to pay by Bank transfer. An email will be sent to you which includes our Bank details to make the payment.
Ordering by Phone
Please phone us on +44 (0)1761 234 328 or +44 (0)1761 231 320 with your order requirements or if you have a query about ordering. We will then calculate the postage and VAT and process your credit/debit card details.
Ordering by Post
Download an order form in PDF format. Please use the website shopping cart to calculate postage and VAT (no personal information is required to do this), then complete the form and post it to :
Proformas and Quotations
Please contact us to request a proforma or quotation by email.
We accept purchase orders from Schools, Colleges, Universities & Government Agencies within the United Kingdom. 30 day Credit Terms are available for these establishments.
Send all purchase orders to [email protected]
Currency = £ GBP UK Pound Sterling
When you place your on-line order, your credit card company will convert from Pound Sterling to your local currency. The prevailing exchange rate charged by your credit card provider will be shown on your credit card statement.
Calculating Postage and Packing
1. For shipments within the UK, we offer First or Second Class Recorded delivery, Royal Mail Special Delivery by 1pm (Monday to Frday deliveries) and UPS courier service for large or heavy items. A tracking number for the Royal Mail Special Delivery by 1pm is sent via email to the customer on despatch. A First and Second Class Recorded Delivery is non-trackable but provides confirmation of a successful delivery.
2. Overseas orders are despatched by Royal Mail International Tracked and Signed service or UPS (depending on the weight and value).
3. Please contact us if you prefer an alternative service and we will look at the available shipping options for you.
The Shipping Classifications Are:
- United Kingdom
- European Union
- North America
- Rest of the World
Bank Payment / Wire Transfer - GBP Pound Sterling only
Bank Details: NatWest Bank
Beneficiary: Active Robots (Retail) Ltd
Account Number: 55828698
Sort Code: 60-14-24